- Service
- Toilet Repair
- Category
- Fixtures and appliances
- Where
- Newmarket and nearby York Region
- Booking
- By telephone
Clues that point to toilet repair
- The tank tops itself up every so often, or hisses constantly.
- The handle has to be jiggled to stop the water.
- The bowl rocks when you sit down.
- Water collects on the floor at the base after flushing.
- Weak flushes that need a second try.
- A crack in the tank or bowl.
Our method, in order
We lift the tank lid and look before touching anything. Water level, flapper condition, chain length and fill valve height tell the story of a running toilet in a minute or two. For leaks at the base, we lift the toilet, scrape away the old wax and check the flange underneath, since a broken or sunken flange is often the real problem.
- Shut off the stop valve and flush to empty the tank.
- Replace worn flappers, fill valves or flush valves with quality parts.
- Reset the bowl on a new seal, with new bolts, after repairing the flange if needed.
- Check and replace the supply line if it is old or kinked.
- Test flush several times and watch for drips.
Bench note
A few drops of food dye in the tank tells you if the flapper leaks. If colour appears in the bowl within fifteen minutes with no flush, the flapper needs replacing.
Newmarket houses and this job
Many homes built in the 1980s still have original toilets that use much more water per flush than current models. The parts are still available, but if a toilet of that age needs several repairs, a modern low-flow replacement may save money over time. We will give you an honest comparison.
In basement bathrooms installed on a concrete floor, the flange sometimes sits too low or too high relative to the finished floor, which makes the seal fail. We use extenders or spacers to correct that rather than stacking two wax rings, which is a shortcut that tends to leak.
Parts we commonly replace
| Symptom | Usual part |
|---|---|
| Tank refills on its own | Flapper |
| Hissing | Fill valve |
| Water at the base | Wax ring or flange |
| Rocking bowl | Bolts, shims, flange |
When to call
Call if the floor is wet, the toilet rocks or the fix you tried did not hold. If yours has reached retirement, see toilet installation, or try our running toilet circular first.
Phoned-in questions
Is a running toilet expensive?
A steady leak can waste a surprising volume of water over a billing period, enough to notice on your bill.
Can a wobbly toilet damage the floor?
Yes. Rocking breaks the wax seal, and small leaks can rot the subfloor over time.