- Service
- Backflow Device Testing and Repair
- For
- Cross-connection control
- Timing
- Around your opening hours
- Booking
- By telephone
Which properties carry a device
- Premise isolation: at the water service entry of most commercial, industrial and multi-unit properties.
- Zone or fixture isolation: on boilers, fire sprinkler connections, irrigation, carbonated drink machines, chemical dispensers and similar equipment.
- Common device types: two families, the double check type (DCVA) and the reduced pressure principle type (RP), picked to suit the hazard.
What an annual test involves
- Arrange a short water shutdown with the owner or manager.
- Hook the differential gauge to each test cock in turn.
- Check each valve holds and the relief opening works as designed.
- Record readings on the test report.
- Restore water and confirm the building has pressure.
Why devices fail a test
- Grit lodged on a check seat, common after nearby watermain repairs.
- Worn rubber parts and springs.
- A relief valve that discharges constantly, a sign something upstream needs attention.
- Frost damage on devices in unheated rooms.
Most failures are repaired with a rebuild kit on site, then re-tested the same visit.
Rules in Newmarket
- The Town of Newmarket runs a cross-connection control program for non-residential and multi-residential properties.
- Tests are to be done by a qualified tester and submitted to the Town on its schedule; check the current by-law and forms with the Town.
- New devices should follow CSA B64 series selection for the hazard involved.
Bench note
If your device has a test tag older than a year, call before the Town's reminder letter arrives.
Phoned-in questions
How much time does a yearly backflow test need?
A single device is usually a short visit, plus the time needed to shut water off and restore it. Larger buildings with several devices take longer.
What happens if the device fails the test?
We explain why, repair it with the right parts where possible, re-test it and record both results.