- Service
- Emergency Plumbing
- Category
- Emergency and other
- Where
- Newmarket and nearby York Region
- Booking
- By telephone
Clues that point to emergency plumbing
- A burst or leaking pipe you cannot stop.
- Sewage rising up into the basement.
- A water heater leaking heavily.
- No water anywhere in the house.
- A sump pump failure with water rising.
- That rotten-egg whiff near the heater, furnace or range.
First steps before we arrive
- Water leak: shut the main valve. Nine times in ten it is downstairs, a hand-width from the meter.
- Sewer backup: stop using water upstairs.
- Water heater leak: shut the cold feed above the tank and switch the heater off.
- Gas smell: get everyone out and phone Enbridge Gas or 911 from the street. Then ring us.
- Electrical risk: stay out of standing water near outlets or appliances.
Bench note
Write the location of your main shut-off on a card and tape it inside a kitchen cupboard. In a panic, nobody remembers.
Our method, in order
When you call, we ask a few quick questions so we arrive with the right tools and parts. On site, the priority is to stop the water and make the house safe, then repair the cause. If the full repair needs parts we do not carry, we make a safe temporary fix so you have water or drains overnight and return to finish.
We explain what happened, what we did and what remains, and we leave notes and photos useful for your insurance claim.
Newmarket houses and this job
Emergencies here follow the weather. Deep cold in January brings frozen and burst pipes. Spring melt and summer storms bring sump failures and sewer backups, sometimes across several streets at once. In those busy hours we prioritise sewage and active flooding.
Rural homes add their own emergencies: a well pump that quits, leaving the house dry. We cover those too, from Holland Landing to King City and beyond.
Related services
Call now
If something is flooding, ring us straight away. The sooner the water stops, the smaller the damage.
Phoned-in questions
Do you come out at night?
Call and we will tell you how soon someone can be there for your situation.
What counts as an emergency?
Anything that is actively damaging the house, risking health, or leaving you without water or drains.